Return & Exchange Policy

Online Return Policy

All sale items are final sale and non-refundable.

Original priced items ordered on AnneSisteron.com must be returned within 10 days of receiving the merchandise in its original condition unworn and with tags attached to be eligible for a refund. We reserve the right to refuse a refund request if return does not comply with this policy. Custom-ordered items are final sale.

Holiday Return Policy: All orders placed on/after December 1, 2023 are eligible for return until January 12, 2024.

To initiate a return, please email us at [email protected]. All shipping costs are at the customers' discretion. Please enclose an original copy of your receipt stating the reason for your return.

We do not refund shipping and handling charges. All returns must have tracking information and need to be properly insured through the courier (FedEx, UPS, USPS) as AnneSisteron.com is not responsible for any lost, stolen or damaged packages.

Refunds will be given in the same form of payment originally used for purchase if item is returned within 10 business days of receiving the merchandise. Any item without its tags will not be eligible for a refund.

If your piece(s) does not fit, please do not wear them and contact us immediately. We cannot refund or replace lost merchandise.

For online customer service questions please contact us at 310.550.0716 Extension 2 or [email protected].

International Toll-Free: 1-866-559-0267


Store Return Policy

Items purchased in-store are not eligible for a refund and can only be exchanged within 14 days from the date of purchase. Items must be unworn and have the tags attached to be eligible for store credit or exchange. Custom-ordered items are excluded from exchanges and are final sale.

For store questions please contact us at 310.550.0780 Extension 1 or [email protected].