Customer Service — Shipping & Delivery


Due to the nature of its contents, all packages shipped require a signature upon receipt.

Orders placed on weekdays by 3pm PST, ship out the same day unless an item is on back order. offers free shipping worldwide with the following guidelines:

Free Domestic 2 Day shipping via FedEx in the United States. Shipping charges range from $25 - $50 for Overnight Delivery depending on destination’s zone and $65 for Saturday Delivery.

Free International Shipping on orders over $250 via FedEx International Priority. This service typically takes 2-5 Business Days. For any order under $250, a $45 flat rate for international shipping will be applied. Orders shipping to Dubai under $500 will be charged the $45 flat rate for international shipping.

All International Orders may be subject to incur duty and freight fees for customs clearance upon the arrival into the receiver's country. The customer is responsible for these fees, is not liable for these costs.

Please be advised that if a package is returned to Anne Sisteron (the sender) after three delivery attempts, the customer is responsible for shipping and all associated costs (including insurance) to resend.