Customer Service — Return Policy

ONLINE RETURN POLICY

All sale items are final sale and non-refundable.

Original priced items ordered on AnneSisteron.com must be returned within 10 days of receiving the merchandise in its original condition unworn and with tags attached to be eligible for a refund. We reserve the right to refuse a refund request if return does not comply with this policy. Custom ordered items are final sale. Items purchased during any sale promotion are final sale.

Refunds will be given in the same form of payment originally used for purchase if item is returned within 10 business days of receiving the merchandise. Any item without its tags will not be eligible for a refund.

If your piece(s) does not fit, please do not wear them and contact us immediately. We cannot refund or replace lost merchandise.

We do not refund shipping and handling charges.
Customers are responsible for all shipping costs when returning any item.
Returns will be processed within 7-10 days upon receipt.

** Please Note ** All returns must have tracking information and need to be properly insured through the courier (FedEx, UPS, USPS) as AnneSisteron.com is not responsible for any lost, stolen or damaged packages.

Please send the items back to:

AnneSisteron.com
440 N. Canon Dr.
Beverly Hills, CA 90210
310-550-0716 

For online customer service questions please contact us at 310.550.0716 Extension 2 or info@annesisteron.com.

International Toll Free: 1-866-559-0267

STORE RETURN POLICY

Items purchased in-store are not eligible for a refund and can only be exchanged within 14 days from the date of purchase. Items must be unworn and have the tags attached to be eligible for store credit or exchange. Custom ordered items are excluded from exchanges and are final sale.

For store questions please contact us at 310.550.0780 Extension 1 or store@annesisteron.com.